Privacy Policy
Last updated: 1 September 2026
1. Who We Are
DR SEEMA TAHIR INSTITUTE (“the Institute”, “we”, “us”, or “our”) is an online educational institute providing programmes, courses, classes, academic resources, and related educational services in Islamic Studies, Hadith Studies, Seerah Studies, Qur’anic Arabic, Arabic language, and related academic fields.
DR SEEMA TAHIR INSTITUTE is a sole proprietorship owned and operated by Dr. Seema Tahir and registered in Pakistan.
Registered Business Address:
CB-216, Colony PKB, Ward X, Sector 2, Wah Cantt, District Rawalpindi, Pakistan.
Email: info@drseematahir.com
This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you.
2. Information We Collect
We may collect information when you:
- contact us through our website or by email;
- enquire about a programme or course;
- apply for or enrol in a programme;
- make a payment;
- request financial assistance or an installment arrangement;
- attend or participate in our educational services; or
- otherwise communicate with the Institute.
This information may include:
- full name;
- email address;
- telephone/WhatsApp number;
- country of residence;
- course or programme selected;
- enrolment and academic information;
- correspondence with the Institute;
- payment amount and currency;
- payment status, date and transaction/reference information; and
- information voluntarily supplied in an enquiry or application.
Our website and hosting infrastructure may also record technical information such as IP address, browser type, device information, pages visited and security/server logs.
3. Payment Information
Online payments may be processed through Safepay or another payment service provider identified at checkout.
The Institute does not directly receive or store complete debit or credit card numbers, CVV/security codes, or other full card credentials entered into the payment processor’s secure payment environment.
The payment processor may collect and process payment information according to its own terms and privacy practices.
The Institute may receive and retain information necessary to administer the transaction and enrolment, including the student’s name, transaction amount, currency, payment status, payment date and transaction/reference number.
4. Why We Use Your Information
We may use personal information to:
- respond to enquiries;
- process applications and enrolments;
- provide courses and educational services;
- administer tuition fees and payments;
- manage approved installment arrangements;
- issue payment and enrolment confirmations;
- maintain student and academic records;
- provide course-related communications;
- respond to refund, cancellation or complaint requests;
- prevent fraud and maintain website security;
- meet accounting, regulatory and legal obligations; and
- operate and improve the Institute’s services.
We do not sell or rent students’ personal information.
5. Service Providers
We may use reputable third-party providers where necessary to operate our services, including:
- website hosting and email providers;
- payment processors;
- communication and online teaching platforms;
- cloud or document-storage providers; and
- other technical service providers.
Such providers may process information only as necessary to provide their respective services, subject to their applicable policies and contractual obligations.
6. International Processing
Because the Institute provides online education to students in different countries and uses technology providers operating internationally, personal information may be processed or stored in jurisdictions other than the student’s country of residence.
We take reasonable steps to use established service providers and appropriate security measures.
7. Data Security
Our website uses HTTPS encryption for information transmitted through the website.
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss or disclosure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legitimate educational, administrative, accounting and legal requirements.
As a general guideline:
| Information | Typical retention |
|---|---|
| General enquiries not leading to enrolment | Up to 12 months |
| Student/enrolment records | Duration of study plus a reasonable administrative/academic retention period |
| Payment/accounting records | As required for accounting, tax, regulatory and dispute purposes |
| General email correspondence | Reviewed periodically and deleted when no longer required |
| Technical/server logs | According to applicable hosting/security practices |
9. Cookies
Our website may use essential and functional cookies required for website operation, security, language preferences and payment functionality.
If analytics, advertising or other non-essential tracking technologies are introduced in the future, this Privacy Policy and the website’s cookie practices will be updated accordingly.
10. Your Rights and Choices
Subject to applicable law, you may contact us to:
- request information about personal data we hold about you;
- request correction of inaccurate information;
- request deletion where appropriate;
- withdraw consent where processing depends on consent; or
- raise a concern about how your information has been handled.
Requests may be sent to info@drseematahir.com.
11. External Links
Our website may contain links to academic resources, publications, payment services or other third-party websites. We are not responsible for the privacy practices of external websites.
12. Changes to This Policy
We may update this Privacy Policy as our services, payment methods or legal requirements change. The current version will be published on this page with its latest revision date.
13. Contact
DR SEEMA TAHIR INSTITUTE
Sole Proprietorship owned and operated by Dr. Seema Tahir
CB-216, Colony PKB, Ward X, Sector 2, Wah Cantt, District Rawalpindi, Pakistan
Email: info@drseematahir.com